Community & Support
ATN Blog Portal
Your own Blogger or WordPress.com network.
Features & demoExplore
FAQ
ATN Help Desk FAQ
Answers to common questions about ATN Help Desk : how to earn with it, hosting, source code, installation and how to order.
Is there a knowledge base?
Yes. Create help articles by category and let customers search them.
Monthly fees?
No. One-time license.
How can I make money with
Typical ways to earn with Help Desk: cut support email volume with self-service articles; offer paid support plans; run support for several products.
Where can I find the pricing of
The pricing of Help Desk and of all our other products is on the pricing page. We recommend checking the features and the demos first, to be sure it fits your project.
How do I order
Open the pricing page and click Order next to Help Desk, or go directly to the order page. If you have questions before ordering, contact us.
What do I get when I buy?
The complete unencrypted PHP source code, a web installer, the admin panel, documentation and free technical support. You can also ask us to install it for free.
What are the hosting requirements?
A standard hosting package with PHP and MySQL. Linux hosting is recommended because PHP and MySQL tend to be more stable there.
What is the difference between Standard and Enterprise?
Standard is licensed for one domain. Enterprise is licensed for unlimited domains, ideal for agencies or multiple sites.
Do I need to keep a link to ATN Solutions?
No. We do not require any "powered by" link on the front site or in the admin panel.
Can you customize it for me?
Yes. We offer custom development, design integration and new features, quoted per project. See our customization services.
Still have a question?
Our team usually replies within hours.