ATN Help Desk Main Features

Responsive and mobile-friendly design, for all - the front end, users admin panel and main administration panel

Multi-language, using language files, which can be translated to any language and making possible to have more languages on the website (different translations available, please contact us for details)

User registration and profile management, allowing the users to sign up easily and manage their profile information and details

Knowledge base functionality - functionality to create a knowledgebase with help articles, grouped in categories and let the users search and browse the help articles

Submitting support tickets, allowing the users to submit support tickets

Local settings configuration - easy configuration from the admin panel of the local settings like currency, time zone, locations and others

Field values management, setting and edit the field values like hair color, eye color, education, social status etc. from the administration panel

Newsletter, allowing to send newsletter to the registered users or selected users only

Fast and responsive administration panel for easy website management including when using mobile devices

Manage the website structure - add new pages, rename or delete the current ones

Edit the content of the pages with a WYSIWYG editor

Create custom php files with your own code and set them to be executed for selected page

Edit separately the meta tags of the front site pages, set their meta description, keywords and title for better SEO

Set different templates to be used for the different pages

Frequently asked questions manager, add questions and answers to be shown on a selected page of the front site

Create custom html tags - insert them in the template and add php files to be executed for them

News management, post news on the website, edit or delete them

Add, modify and edit front site templates

See statistics for the website visits

Information about the referrals, see visits coming after clicking links on other websites

Create different administrator group and add new administrator users in them

Set the permissions for the administration groups (enable or disabled the access to selected pages of the admin panel for the members of this group)

Manage the website configuration options like time zone and others

See users log in report for the admin panel

and many others ...