Sales and Services

If you have questions about our e-commerce solutions call our sales staff at 1-949-872-0339 or,click here to submit a form about the type of store that would best meet your needs.
 
Customer Services

If you have questions about your Store, Billing, Merchant Account, or the Payment Gateway, we offer the following options:
  1. Fill out and submit aCustomer Service Request Form.A representative will evaluate your request and get back to you with answers and solutions.
  2. Call our Customer Services line at 1-949-872-0339 , and select one of the following options:
    1. Technical Support
      Select this option to upgrade your account, change any account information, or request technical support regarding your Site.
      Business Hours are: 8am-6pm EST, Monday-Friday.

      Please have your Store ID (5 digit number) ready.

    2. Hosting Account
      Questions regarding your web site hosting account.

    3. Merchant Services
      Select this option if you are calling about your credit card processing account or have a deposit funding related inquiry.
      Business Hours are: 24 hours a day, 365 days a year.

      Please have your Merchant ID (12 digit number) ready.

    4. Billing Services
      Select this option for any billing questions you may have.
      Business Hours are: 8am-5:30pm EST, Monday-Friday.

Other Helpful Numbers

Customer Service phone numbers for credit cards other than MasterCard and Visa:

American Express/Optima ...................... 1-800-528-5200
Diners Club/Carte Blanche ...................... 1-800-525-7376
Novus/Discover ...................... 1-800-347-2000
JCB ...................... 1-800-366-4522